Food Delivery Fraud? Shocking Case of Refund Request After Consuming 21 Dishes!

[iNews24 Reporter Seol Lae-on] A small-business owner says a customer who placed a group order finished all the food and then demanded a refund, claiming a foreign object was found.

Recently, an online forum post appeared titled “Why Delivery Scammers Keep Coming Back.”

A, who runs two Chinese restaurants, said he received a large order last Sunday during the lunch rush: 21 bowls of jjajangmyeon, plus tangsuyuk and bowls of rice. He said the kitchen prepared everything and the delivery was completed as normal.

A said the delivery platform later contacted him to say a foreign object—what looked like a medical band—was allegedly found in the jjajangmyeon, and the customer was asking for a refund.

The part-time worker who answered the call agreed to the refund because they were pressured to decide quickly, but A asked the platform to retrieve the food so he could check whether a foreign object was actually present.

After spending about 20,000 KRW (15 USD) to have the order returned, A said the food had already been eaten and only the empty bowls were brought back. He added that the medical band shown by the customer was not a type used in his kitchen, and that he later found an identical band in a trash bag taken from the customer’s place.

He reported these findings to the delivery platform and asked for compensation for his losses. The platform, he said, repeatedly refused, arguing that the store had already agreed to the refund.

In response to the post, netizens reacted sharply: “The delivery platform is the problem,” “Delivery freeloaders are everywhere,” “If that were true, it’s ridiculous they finished 21 bowls with a band in them,” “Do they really want to live like that?” and “That’s despicable and gross.”